queues.conf 637 B

123456789101112131415161718
  1. [general]
  2. monitor-type = MixMonitor
  3. ;========================Sales Queue ==
  4. ; Calls all sales persons in a ring-all fashion
  5. [sales]
  6. strategy=ringall
  7. member => PJSIP/1109 ; Terry Jules - Director of Sales
  8. member => PJSIP/1105 ; Garnet Claude - Sales Associate
  9. member => PJSIP/1112 ; Franny Ocean - Sales Associate
  10. ;===================== Customer Advocate Queue ==
  11. ; Calls all customer advocates in a ring-all fashion
  12. [customer_advocate]
  13. strategy=ringall
  14. member => PJSIP/1101 ; Maria Berny - Director of Customer Experience
  15. member => PJSIP/1115 ; Dusty Williams - Customer Advocate
  16. member => PJSIP/1102 ; Tommy Briar - Customer Advocate