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                            Asterisk Project : Asterisk 13 ManagerEvent_Agents
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            Created by <span class='author'> wikibot</span> on Aug 08, 2014
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                    <h1 id="Asterisk13ManagerEvent_Agents-Agents">Agents</h1>

<h3 id="Asterisk13ManagerEvent_Agents-Synopsis">Synopsis</h3>

<p>Response event in a series to the Agents AMI action containing information about a defined agent.</p>

<h3 id="Asterisk13ManagerEvent_Agents-Description">Description</h3>

<p>The channel snapshot is present if the Status value is <code>AGENT_IDLE</code> or <code>AGENT_ONCALL</code>.</p>


<h3 id="Asterisk13ManagerEvent_Agents-Syntax">Syntax</h3>


<div class="preformatted panel" style="border-width: 1px;"><div class="preformattedContent panelContent">
<pre>Event: Agents
Agent: &lt;value&gt;
Name: &lt;value&gt;
Status: &lt;value&gt;
TalkingToChan: &lt;value&gt;
CallStarted: &lt;value&gt;
LoggedInTime: &lt;value&gt;
Channel: &lt;value&gt;
ChannelState: &lt;value&gt;
ChannelStateDesc: &lt;value&gt;
CallerIDNum: &lt;value&gt;
CallerIDName: &lt;value&gt;
ConnectedLineNum: &lt;value&gt;
ConnectedLineName: &lt;value&gt;
AccountCode: &lt;value&gt;
Context: &lt;value&gt;
Exten: &lt;value&gt;
Priority: &lt;value&gt;
Uniqueid: &lt;value&gt;
ActionID: &lt;value&gt;
</pre>
</div></div>

<h5 id="Asterisk13ManagerEvent_Agents-Arguments">Arguments</h5>

<ul>
	<li><code>Agent</code> - Agent ID of the agent.</li>
	<li><code>Name</code> - User friendly name of the agent.</li>
	<li><code>Status</code> - Current status of the agent.<br />
The valid values are:
	<ul>
		<li><code>AGENT_LOGGEDOFF</code></li>
		<li><code>AGENT_IDLE</code></li>
		<li><code>AGENT_ONCALL</code></li>
	</ul>
	</li>
	<li><code>TalkingToChan</code> - BRIDGEPEER value on agent channel.<br />
Present if Status value is <code>AGENT_ONCALL</code>.</li>
	<li><code>CallStarted</code> - Epoche time when the agent started talking with the caller.<br />
Present if Status value is <code>AGENT_ONCALL</code>.</li>
	<li><code>LoggedInTime</code> - Epoche time when the agent logged in.<br />
Present if Status value is <code>AGENT_IDLE</code> or <code>AGENT_ONCALL</code>.</li>
	<li><code>Channel</code></li>
	<li><code>ChannelState</code> - A numeric code for the channel's current state, related to ChannelStateDesc</li>
	<li><code>ChannelStateDesc</code>
	<ul>
		<li><code>Down</code></li>
		<li><code>Rsrvd</code></li>
		<li><code>OffHook</code></li>
		<li><code>Dialing</code></li>
		<li><code>Ring</code></li>
		<li><code>Ringing</code></li>
		<li><code>Up</code></li>
		<li><code>Busy</code></li>
		<li><code>Dialing Offhook</code></li>
		<li><code>Pre-ring</code></li>
		<li><code>Unknown</code></li>
	</ul>
	</li>
	<li><code>CallerIDNum</code></li>
	<li><code>CallerIDName</code></li>
	<li><code>ConnectedLineNum</code></li>
	<li><code>ConnectedLineName</code></li>
	<li><code>AccountCode</code></li>
	<li><code>Context</code></li>
	<li><code>Exten</code></li>
	<li><code>Priority</code></li>
	<li><code>Uniqueid</code></li>
	<li><code>ActionID</code> - ActionID for this transaction. Will be returned.</li>
</ul>


<h3 id="Asterisk13ManagerEvent_Agents-Class">Class</h3>

<p>AGENT</p>
<h3 id="Asterisk13ManagerEvent_Agents-SeeAlso">See Also</h3>
<ul>
	<li><a href="Asterisk-13-ManagerAction_Agents_29394504.html">Asterisk 13 ManagerAction_Agents</a></li>
</ul>


<h3 id="Asterisk13ManagerEvent_Agents-ImportVersion">Import Version</h3>

<p>This documentation was imported from Asterisk Version SVN-branch-13-r420538</p>
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                    <p>Document generated by Confluence on Aug 11, 2014 13:39</p>
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